CMC Freshers Walkin
Experience : 0 – 4 Years
Location:Patna
Education:UG – B.A – Any Specialization,B.Arch – Architecture,B.B.A – Management,B.Com – Commerce,B.Ed – Education,B.Pharma -
Pharmacy,B.Sc – Any Specialization,BCA – Computers,BDS – Dentistry,BHM – Hotel Management,BVSC – Veterinary Science,Diploma – Any
Specialization
PG – Any PG Course – Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
Date of Interview :22nd to 24th Oct.2011
Time of Interview: 10.00 am to 5.00 pm
Venue
Jassinandan Plaza,
1st floor, opp. Jamal road,
New dak bunglow road,
patna-800001
Phone: 0612 3263192
1. Resolve walk in face to face customer queries
2. Ensure quality of service is delivered.
3.Escalate customer issues for quick resolution.
4.Execute activities to meet the service period SLAs
5. Report to Team Lead / CSM
6. No SALES INVOLVED
7. No SHIFTS
Keywords : customer, customer service, customer delight executive, interaction with customers, business development executive, cce, cse,