IT Software Walkins

Convergys Freshers Walkin

November 19th, 2010

Semi Technical Voice Pilot Process (On Convergys Payroll !)

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Experience:0 – 5 Years

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Location:Pune

Education:UG – Any Graduate – Any Specialization,Graduation Not Required

PG – Any PG Course – Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

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Desired Candidate Profile

Semi Technical Voice Pilot process

Candidate profile:

• Graduates/undergrads/fresher and experienced can apply.

• Should have internet troubleshooting, basic networking and broadband support knowledge.

• Willingness to work in rotational shifts 24/7 as needed.

• Good customer service experience.

• Desire to resolve customer problems at its best.

Limited Positions!!!

Venue

Walkin at Convergys,
RMZ Westend, near parihar chowk,
DP Road, Pune

on 11th to 13th May 2010 between 11am – 6pm.

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Job Description

Principal duties and responsibilties:

Semi- Technical Voice process.

Limited Hiring!!!

Good opportunities for freshers to work for Pilot process.

Grads/Undergrads/freshers and experienced can apply.

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• Must have Internet troubleshooting, basic networking and broadband support knowledge.

• Greet customers in a courteous and professional manner using agreed upon procedures.

• Communicate effectively with individuals in the programe to ensure high quality and timely expeditions of customer requests.

Keywords : Semi – technical process, internet process, fresher, technical Support officer, networking, broad band