Experience:0 – 5 Years
Location:Chennai
Education:UG – Any Graduate – Any Specialization,Graduation Not Required
PG – Any PG Course – Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
About the Hiring Unit: Catalog and Content Operations
Through the website, Amazon sells their goods on the Amazon platform. Worldwide, millions of buyers purchase from this Marketplace and thereby contribute to the success of Amazon. Amazon is growing its Retail Business aggressively worldwide.
In this context, the Operations and Technology teams are responsible for ensuring Amazon remains competent in the online retail space with the best price and wide selection.
Position Description: Process Associate
LOCATION Chennai, India
Summary of Responsibilities
In this role, the individual works under close supervision on completing the assigned tasks. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report to the Team Lead or the Operations Manager.
Key Performance Areas
• Gain a thorough understanding of the business and operational area
• Process allocated work to meet and exceed daily productivity targets
• Identify , analyze and resolve repetitive issues regarding business knowledge
• Ensure all process documents are managed and updated.
• Provide reports and data as requested and support the Team Lead on escalations
• Provide inputs to training and help in shaping training content.
Knowledge & Skills/ Business Acumen/ Education & Experience
• Comfortable in a fast-paced, multi-tasked, high-energy environment
• Creative and analytical problem solvers with a passion for operational excellence
• A bachelor’s degree or higher is required
• Minimum of one year work experience in related operational areas
• Proficiency in computer applications and a flair for browsing the internet
• Show excellent communication skills in written and oral English with the ability to face external and internal customers in a professional and mature manner.
• Language specialists are required to have basic written, but comprehensive contextual understanding; ability to speak in the language is not a must.
• 24/7/365 availability, including willingness to work on weekends, and outside of the “standard” work day
• To receive security clearance all candidates must undergo a background check.
•Eligibility:
Basic knowledge in German language. Level 1 2 or 3.
Candidates should have completed graduation.
Day shift job.
Venue
Amazon Development Centre (India) Pvt Ltd
SP Infocity, #40, 3rd Floor,
M G R Salai, Perungudi, Kandanchavady,
Chennai-600096.
Phone: +91-44-30883234
Contact person: Maria
Email id :
Landmark: Behind Lifeline Hospital & Near to RMZ Millennia Park
Job Description
Overview: AMAZON
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Hiring Unit: Catalog and Content Operations
Through the website, Amazon sells their goods on the Amazon platform. Worldwide, millions of buyers purchase from this Marketplace and thereby contribute to the success of Amazon. Amazon is growing its Retail Business aggressively worldwide.
In this context, the Operations and Technology teams are responsible for ensuring Amazon remains competent in the online retail space with the best price and wide selection.
Position Description: Process Associate
LOCATION Chennai, India
Summary of Responsibilities
In this role, the individual works under close supervision on completing the assigned tasks. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report to the Team Lead or the Operations Manager.
Key Performance Areas
• Gain a thorough understanding of the business and operational area
• Process allocated work to meet and exceed daily productivity targets
• Identify , analyze and resolve repetitive issues regarding business knowledge
• Ensure all process documents are managed and updated.
• Provide reports and data as requested and support the Team Lead on escalations
• Provide inputs to training and help in shaping training content.
Knowledge & Skills/ Business Acumen/ Education & Experience
• Comfortable in a fast-paced, multi-tasked, high-energy environment
• Creative and analytical problem solvers with a passion for operational excellence
• A bachelor’s degree or higher is required
• Minimum of one year work experience in related operational areas
• Proficiency in computer applications and a flair for browsing the internet
• Show excellent communication skills in written and oral English with the ability to face external and internal customers in a professional and mature manner.
• Language specialists are required to have basic written, but comprehensive contextual understanding; ability to speak in the language is not a must.
• 24/7/365 availability, including willingness to work on weekends, and outside of the “standard” work day
• To receive security clearance all candidates must undergo a background check.
•Eligibility:
Basic knowledge in German language. Level 1 2 or 3.
Candidates should have completed graduation.
Day shift job.
Keywords : German
admin Chennai, India